Introduction
This document provides information about price types, including categories, visibility settings, conditional visibility, setting a maximum per price type, step setting, advanced pricing options, and importing prices. It also includes instructions on how to change the position of prices and a link to the manual for price types.
Categories of Price Types
Price types are divided into seven main groups:
- Events
- Cross sell
- Voucher [check the products manual for more information]
- Donation [check the donations manual for more information]
- Insurance [check the products manual for more information]
- Membership [check the products manual for more information]
- Merchandise [check the products manual for more information]
Take note!
A Price Type will automatically appear in the right group if it is linked to an item in your ticketing system.
For article/voucher prices, make sure you use the right settings within your ticketing system.
Price Visibility Settings
A Price Type has two visibility statuses:
- Always = Visible to all Visitors on the website
- Conditional = Only visible to selected Visitors
Take note!
When a new Price Type is imported from your ticketing system it will always be imported as a Conditional price, which means it will not be visible anywhere on your website. If you want to show a Price Type to the general public, set the visibility to "always" in the price type module.
Take note!
For websites without integrated ticketing, newly imported prices are automatically set to always. The conditional options do not apply.
Conditional visibility
Conditional visibility is a mechanism that allows some Price Types to become visible when a certain condition is met.
Warning!
Conditional visibility only works for events. It is not possible to use conditional prices in combination with products or cross-sells.
Conditional price types can become visible during one of the following situations:
- Discount codes: When creating a discount code, you can choose to use the conditional price in the promotion. All conditional prices can be selected in the "Discount codes" module. Only after the correct code has been filled in on the website during the check-out, the price type will become visible and available for booking.
- Bundles: When creating a bundle, you can choose to use the conditional price in the bundle. All conditional prices can be selected in the "Bundles" module. After selecting one or more events from a bundle, the bundle price will be shown in the order process.
- Privileges: A Privilege will only unlock a price type for visitors with a specific visitor tag e.g. "Friend".
- Payment link: With a payment link, conditional prices will also be shown.
Set a Maximum per Price Type
Each price type can have its own maximum. If this is set, the selection options are immediately limited and a message in the seat selection is shown if the maximum amount of select-able seats for that specific price type has been reached.
Another example
For streaming tickets you want to guide people to buy just one ticket.
There is also a global default maximum per Price Type. Usually set at 20.
Take note!
A maximum can usually be set up in ticketing systems, this does not link to the website. Meaning visitors would still be able to choose more tickets on the website than they are allowed to in the ticketing system. Only when finishing the booking the visitor will see an error coming from the ticketing system. To avoid this, the maximum amount of seats per price type should be set in the 'Price' module of the Peppered Deashboard, to make sure all the constraints are shown to the visitor right from the start (when selecting the number of seats).
Step Setting
This indicates the multiples visitors can book. For Example, with a step set on 2, visitors can book only 2, or 4, or 6... tickets at a time.
Advanced Pricing: buy X tickets, get (a) ticket(s) for free / get a discount
Manual: Price Types
Related pages