(Discover quick explanations of all features in our general features overview)

✅ Event & production content updater ✅ Event prices updater ✅ Event availability checker ✅ Cross-sell content updater ✅ Cross-sell prices updater ✅ Cross-sell availability checker ✅ Data import: Sales data + visitor accounts + visitor tags ❌ Opt-in sync

❌ SSO (log-in & sign-up via ticketing system webpage), or ✅ Peppered online accounts (log-in & sign-up via Peppered webpage) ✅ Obtain visitor tags of visitor after login ✅ Write Visitor tags to Ticketing system account ✅ My Account: Purchased events ✅ My account: Wish list ✅ My account: Cancellation from My events page ✅ Peppered E-Tickets + barcodes in My Account ✅ Peppered E-ticket sharing ✅ Peppered Secure E-tickets (visible X time before event start) ✅ Peppered Secure E-tickets (SMS verification) ❌ Peppered Secure E-tickets (Dynamic barcodes) ❌ Link to Box-office e-tickets from My Account ✅ Time slot request/handout in account

✅ Peppered purchase path ✅ Payment: personal balance ✅ Payment: Voucher (native to ticketing system) ❌ Purchase vouchers (article type in Peppered) ✅ Purchase merchandise (article type in Peppered) ✅ Purchase membership (article type in Peppered) ✅ Purchase donation (article type in Peppered) ✅ Purchase Cross-sells linked to regular events ✅ Purchase Cross-sells stand alone ✅ Handle Payment link from Box-office ✅ Waiting list ✅ Peppered Discount codes (unlocking price types) ✅ Itix Discount codes

Cross-sell events are now synced and added to the e-tickets, ensuring that visitors receive very complete e-tickets for their night out, without having to download or open multiple e-tickets. This should also help with scanning at the door because it provides a nice overview on one single page.

When using Cineville, the filled in codes will be transferred to Itix in the order ("Add Booking") data.

Secure tickets are away to make it harder for ticket buyers to resell the e-tickets to others. E-tickets can be made secure by postponing the release of the barcode to just before the event starts. If there is no barcode, it is impossible to print a complete e-ticket and this makes it very hard to sell the ticket to somebody else.

Secure tickets show up in the Online order history with a special notice in stead of a barcode:

To activate secure tickets for a particular event, in Itix fill in the "Tickets available from" field in the event. This is the number of minutes before the show starts that the barcode should be made available (leave it on 0 to have the barcode available directly).

A payment link generated in Itix, will open a page on the Peppered website, where the visitor can pay with all the payment options that are available in Pay or Mollie. The payment is a simple amount and payment, with no other options (it’s not possible to change the order). After booking the confirmation e-mail is handled by Itix.

After payment:

Second time opening same payment link (already paid):

It’s now possible to use an Itix product as a donation. In the dashboard you can create different preset amounts for the donation product for the visitor to choose.

Dynamic Itix discounts based on privileges and cart content. When an Itix discount is active, the discount will be adapted by the Peppered cart. Discounts are shown in the order process.

In the Itix API some extra options are available to let Itix be in charge of discounts. This means that the website will adapt to the ticket prices and discounts as managed by Itix.

To access this feature, activate it in your control panel (in the "ticketing" group):

After each step in the Peppered order process, there is an extra check to Itix to obtain the new total of the order. Any active discount rule in Itix will be communicated to the website and shown directly after a seat booking:

Visible Itix discount per price type per event

There are several ways a discount can be managed in Itix;

Itix discount code field after booking seats

Activated Itix discount code, and visible discount per price type per event

For more information on how to implement discount rules in Itix, please contact Itix directly.

Itix cancellation survey > Knowledgebase article

products (membership, merchandise, cancellation insurance, donation) > Knowledgebase article