Update: 07 October 2024 for Release v202
About Spaces & Locations
This article provides a guide on using Spaces and Locations for events. It explains what they do, how to manage them, and utilize a location filter for event calendars. Key features include linking halls to specific spaces, and spaces to locations and enabling filters to display events based on location preferences.
Definitions
Halls
Halls are connected to events in your box-office system. Each hall contains information about the seat set-up, tiers, wheelchair places, capacity, etc. With this information, seat-maps can be created. If you use different tier set-ups for different events, you might have multiple halls in your Peppered system with the same name, but different tier set-ups and a different Box-office ID. For that reason, we created “Spaces”
Spaces
Spaces are the actual unique areas within a location. In a cultural context, each hall is a space. But when you look at corporate events like a conference or symposium you might organize, a foyer, meeting room, or any other public place inside your location is also a Space. A space is every place in which an event or part of an event can take place.
Locations
Locations in the Peppered Platform are the physical buildings where events take place. Each location will have it’s own address. A typical venue has only one location, sometimes with one or multiple spaces. Some venues might have multiple locations with different addresses.
Since sometimes events are not in your own locations, you can also use multiple other locations to communicate where exactly the event is taking place.
Locations, spaces and halls are all connected in the following way:
Location 1 (my venue, main street 25, London)
- Space 1 (Main hall)
- Hall 1 (Main hall, 4 tiers)
- Hall 2 (Main hall, general admission)
- Space 2 (smaller hall)
- Hall 3 (Smaller hall, 2 tiers)
- Hall 4 (Smaller hall, general admission)
The Spaces feature was created for three reasons:
- To group together different versions of the same hall
- To be able to create future filter options on the website based on halls without having multiple copies of the same hall in the filter.
- To add a flexible layer above halls that is suitable for future new features like a wayfinding application.
Setting up locations
Why would you want to use locations?
- Locations can be used as a filter option in the calendar.
- Name and city of the location can be shown per event on your website:
Adding a New Location
Go to Dashboard > Event Metadata > Locations and select Add.
- The Name of the Location and the City can be shown on the website.
- Address information, country and telephone number are currently only used when you export your events to the UiTdatabank (Belgian venues only).
- By setting the toggle My location to Yes, you indicate that it is your own location, which will ensure the location is shown in the location filter in the calendar.
- For Locations you do not want to show on your Events or in the filter, un-check the Visible option.
Location Filter
All your Locations are shown as separate options in the location filter. All locations that are not your own will be grouped in one “other locations” option (called “HNT op reis” in this example):
- You can create your label for the “other locations” options via the Template texts. Look for FE3_filterCitiesTravelling_label
- To activate the location filter on your website, switch it on in the Events & Productions part of the Control Panel:
When using Locations, you can also use a checkbox per event to only show events in your Locations. When you check the box, all other locations will be hidden:
Setting up Spaces
Spaces are usually created automatically for each hall in your system. Halls with the same name are automatically grouped within the same space.
You can link each space to a location in the spaces module:
Go to Dashboard > Event Metadata > Spaces to manage all your spaces and link them to a location.
With the introduction of the new “Spaces” feature, every space needs a location. If no locations were available before the release of “spaces”, we created a “dummy” location to link to all your spaces. This dummy should not be visible anywhere. As soon as you start working with proper locations, you can first create the locations, and afterwards relink each space to the correct location.
Locations Manual
This manual is a tad older, and recorded before the release of “spaces”. The actual Location information in the video is however still relevant.
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