Updated: 5 January 2026 for Release 224
Quick overview of core features
(Discover quick explanations of all features in our general features overview)
Automated data synchronisations
✅ Event & production content updater ✅ Event availability checker ✅ Automated “Buy Tickets” url generation per event on marketing website
🗓️ planned: Event prices updater 🗓️ planned: Data import: Sales data (for automated service mailings, etc) 💡 Potential next step: Opt-in sync
Account integration options (Tessitura v16 only)
✅ SSO (log-in & sign-up via TNEW) ✅ Obtain visitor tags of visitor after login for personal content 🗓️ planned: My account: Wish list
Purchase path integration options (Tessitura v15 & v16)
✅ Integrated TNEW Purchase path ✅ Smart & quick TNEW branding & styling solutions
💡 Potential next step: Integrated Peppered purchase path
Glossary
Peppered | Tessitura |
Production | Production Season |
Event | Performance |
Visitor | Constituent |
Genre | Keywords |
Visitor Tags | Constituencies |
Release updates
Import Event Level information into the Side note field (v224 - January 2026)
What changed?
- The Tessitura updater can now import Event Level information into the Side note field, giving you more control over what details appear on your event pages.
How do I use it?
- Contact us to activate this feature for your organisation – we'll enable the import in your Tessitura integration settings.
Thank you to Theatre Royal & Royal Concert Hall, Nottingham for sponsoring this feature!
Import Tessitura Fulltext as event descriptions (v221 - October 2025)
What changed?
- The Tessitura updater can now import the "Fulltext" field to use as your event description, giving you more flexibility in how you display event information on your website.
How do I use it?
- Contact us to activate this feature for your organisation – we'll enable the Fulltext import in your Tessitura integration settings.
Thank you to Ticket Omaha for sponsoring this feature!
Single Sign On (Shared Sessions) improvements (v218 - September 2025)
What changed?
- Correctly display the user account options in mobile menu foldout for sites with a single sign-on
Remove Visitor tags from Peppered accounts when they are expired (v213 - June 2025)
What changed?
- When a Consituency Code has expired in Tessitura the corresponding Visitor Tag in Pepered will be removed from the Visitors Peppered Record.
How to I use it?
- No action needed - already added to your site.
Added Genres & Keywords support to Tessitura event updater (v212 - May 2025)
What changed?
- For Consortiums like Leeds Museums & Galleries and Leeds Film, both using the same Tessitura environment, we added the option to filter events by Keyword in the Event updater.
- This ensures Productions are only imported to the correct website, saving valuable time for the Leeds Team.
How do I use it?
- Contact us to activate this feature for your organisation
Sign Sign On (Shared Sessions) improvements (v210 - March 2025)
What changed?
- New "sync account" button on Peppered SSO account in case a visitor logged into TNEW with a different account than the account stored on the Peppered website.
TNEW Template Improvements (v204 - November 2024)
What changed?
- Favicon added to the TNEW purchase path
- Dynamic content alignment on confirmation page
- Our order pages when printed were adding really long URLS - this has been resolved
- Fixed v16 alignment issues around Ticket Type selection
- Removed the static login link in the header on TNEW pages (this link is only used on the marketing website to link to the TNEW pages)
How to I use it?
- No action needed - already added to your site.
Tessitura Availability Updater (v201 - September 2024)
What changed?
- Information about event availability automatically added to the Peppered platform on a regular basis to check if an event is (still) on sale or sold out.
- Booking Buttons automatically updated to reflect true availability.
How do I use it?
- In the Control Panel set which event statuses should be updated by this process, and which statuses should be left alone
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