Tessitura

Update: 10 November 2025 for Release v221


Quick overview of core features

(Discover quick explanations of all features in our general features overview)

Automated data synchronisations

✅ Event & production content updater ✅ Event availability checker ✅ Automated “Buy Tickets” url generation per event on marketing website

🗓️ planned: Event prices updater 🗓️ planned: Data import: Sales data (for automated service mailings, etc) 💡 Potential next step: Opt-in sync

Account integration options (Tessitura v16 only)

✅ SSO (log-in & sign-up via TNEW) ✅ Obtain visitor tags of visitor after login for personal content 🗓️ planned: My account: Wish list

Purchase path integration options (Tessitura v15 & v16)

✅ Integrated TNEW Purchase path ✅ Smart & quick TNEW branding & styling solutions

💡 Potential next step: Integrated Peppered purchase path

Glossary

Peppered
Tessitura
Production
Production Season
Event
Performance
Visitor
Constituent
Genre
Keywords
Visitor Tags
Constituencies 

Release updates

Import Tessitura Fulltext as event descriptions (v221 - October 2025)

What changed?

  • The Tessitura updater can now import the "Fulltext" field to use as your event description, giving you more flexibility in how you display event information on your website.

How do I use it?

  • Contact us to activate this feature for your organisation – we'll enable the Fulltext import in your Tessitura integration settings.
🫶

Thank you to Link iconTicket Omaha for sponsoring this feature!

 
Single Sign On (Shared Sessions) improvements (v218 - September 2025)

What changed?

  • Correctly display the user account options in mobile menu foldout for sites with a single sign-on
Remove Visitor tags from Peppered accounts when they are expired (v213 - June 2025)

What changed?

  • When a Consituency Code has expired in Tessitura the corresponding Visitor Tag in Pepered will be removed from the Visitors Peppered Record.

How to I use it?

  • No action needed - already added to your site.
 
Added Genres & Keywords support to Tessitura event updater (v212 - May 2025)

What changed?

  • For Consortiums like Leeds Museums & Galleries and Leeds Film, both using the same Tessitura environment, we added the option to filter events by Keyword in the Event updater.
  • This ensures Productions are only imported to the correct website, saving valuable time for the Leeds Team.

How do I use it?

  • Contact us to activate this feature for your organisation
 
Sign Sign On (Shared Sessions) improvements (v210 - March 2025)

What changed?

  • New "sync account" button on Peppered SSO account in case a visitor logged into TNEW with a different account than the account stored on the Peppered website.
TNEW Template Improvements (v204 - November 2024)

What changed?

  • Favicon added to the TNEW purchase path
  • Dynamic content alignment on confirmation page
  • Our order pages when printed were adding really long URLS - this has been resolved
  • Fixed v16 alignment issues around Ticket Type selection
  • Removed the static login link in the header on TNEW pages (this link is only used on the marketing website to link to the TNEW pages)

How to I use it?

  • No action needed - already added to your site.
 
Tessitura Availability Updater (v201 - September 2024)

What changed?

  • Information about event availability automatically added to the Peppered platform on a regular basis to check if an event is (still) on sale or sold out.
  • Booking Buttons automatically updated to reflect true availability.

How do I use it?

  • In the Control Panel set which event statuses should be updated by this process, and which statuses should be left alone
 

 

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