Ticket sharing is a new feature designed and built in collaboration with Dutch National Opera & Ballet. It allows visitors to share their e-tickets via email with others.

This is a crucial step in gathering more data about your actual attendees, rather than just ticket purchasers.

The clever setup of the sharing flow creates an effortless process for the invitee. They can easily register and access the shared ticket in their existing account or create a new one on the fly.

Since these are all new official accounts with proper opt-in settings, they can be used in your marketing campaigns.

To activate ticket sharing, activate the setting in Control Panel > E-tickets:

There's also a setting here to manage the expiration of an invitation. If the recipient doesn't accept the shared ticket within the specified time, the invitation expires and the ticket is no longer shared.

When Ticket sharing is active, each ticket in the personal "My Agenda" section displays a share button.

A pop-up appears to send the invite.

The status of the invitation will be displayed beneath the ticket. It will show whether the invite has been accepted or is still awaiting acceptance.

When you receive an invitation by mail, you can choose to accept it.

This step serves as an email verification, allowing us to proceed directly to the second step of the login process: sending the confirmation code. This ensures that visitors log in (or create an account) using the email address to which the invite was sent.

After retrieving the confirmation code from their mailbox and entering it on the website, the visitor completes the login process and gains access to the shared ticket.

The “Shared Tickets” section is a new section in the “My Agenda” where all tickets shared with you are displayed.

Shared tickets look exactly the same as regular tickets.

All new texts can be easily found in the template text module. Simply copy the default texts you wish to modify and paste them into the template text module to locate and edit the correct text.

New texts include: